Shipping cost: Please add items to the cart, shipping cost will be automatically calculated when checking out.
Shipping date: we will send all orders within 3 working days.
Carrier: Normally, we ship with Postal services or Express companies.
Packaging: we use carton,seal bag, bubble film and other necessary material to pack everything as securely as possible with no loose items.
Return&Refunding: We guarantee the quality of all materials, so if there were ever any quality issues or missing items, we would offer a full refund.
Customs&Taxes: The prices of all the products we sale do not include any customs duty and VAT or anyother taxes.
For UK,US and AU Customers, You don't have to pay tariff if you choose post service.
For EU countries' Customers, you can choose our Tax-included shipping which already included the tax cost.
Country of origin：We ship from China and we are pround of being a Chinese supplier.
1, Can you ship to US, UK, AU, CA or EU countries?
Yes, We can ship to these contries in a reasonable shipping price.
2, Can I buy only one small piece of material?
Yes, you can buy only one g10 rod if you like.
3, Do I need to deal with customs or pay tariff?
For UK,US and AU Customers, You don't have to pay tariff if you choose post service.
For EU countries' Customers, you can choose our Tax-included shipping which already included the tax cost.
You may need to do customs if you buy bulk quantity and we have to ship with express companies with a certain value declared.
4, How many days does shipping cost?
10-15 days by post shipping.
7-10 days by express shipping.
5，Why my order's Tracking info still didn't update? If you choosed post shipping. It normally takes around 10 days to arrive US or EU before USPS or Local post offices receive and update the tracking.
6, Can I get refund for missing or defect items
We guarantee the quality of all materials, so if there were ever any quality issues or missing items, we would offer a full refund.
